Ensure You Use a Proper Contact Email Address.

In order to make sure that you receive all notifications promptly, please heed the following guidelines to ensure no interruptions to your service;

Use an email address NOT associated with your domain/hosting account as your primary contact email address.
Or, create a secondary notification email address from within your control panel to also receive account notifications.
Add "*@jerseywebhosting.com" to your "whitelist" in your email account.
Test that your email account works properly by submitting a "Email test" support ticket. If you do not receive a notification that your ticket has been created, check your account to make sure that the message hasn't been quarantined.
Make sure that you are aware of your billing cycle due dates to make payment arrangements on time.

If there are any questions, please open a support ticket for clarification.

Thank you for your business.

Wednesday, February 6, 2013

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