In order to make sure that you receive all notifications promptly, please heed the following guidelines to ensure no interruptions to your service;
  • Use an email address NOT associated with your domain/hosting account as your primary contact email address.
  • Or, create a secondary notification email address from within your control panel to also receive account notifications.
  • Add "*" to your "whitelist" in your email account.
  • Test that your email account works properly by submitting a "Email test" support ticket.  If you do not receive a notification that your ticket has been created, check your account to make sure that the message hasn't been quarantined.
  • Make sure that you are aware of your billing cycle due dates to make payment arrangements on time.
If there are any questions, please open a support ticket for clarification.

Thank you for your business.

Wednesday, February 6, 2013

« Enrere

Powered by WHMCompleteSolution